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aatwo's avatar
aatwo
Tuning in
1 month ago

Static IPs?

Hi. I want a static IP but can't see any reference to this in my Virgin account. All I've found are references stating you need a business account to get one. and an additional £10 a month. Can you get a static IP as an addon to a normal residential account? If not, what are the requirements for converting a normal account to a business account?

I just want to self host and have my stuff accessible outside of my LAN without it breaking every time I get an IP refresh. Seems bizarre this is even a limitation given companies like Rebel provide static IPs to regular customers, and for only £2.50/m too...

6 Replies

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  • Static IPs aren't available for residential customers, however IPs are very "sticky" on Virgin Media and rarely change. In 12 years with VM i've only had about 5 different IPs with each lasting for 2-3 years.

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    Static IPs aren't really needed for typical residential users. But then you aren't a typical VM user. A business account would not only give you a static IP but also an SLA - better response to the inevitable service failures. 

    Or get a DDNS. I've used one for many years and have not even had to adjust remote access when I changed ISP. It comes free with a Draytek router and has never failed. 

  • legacy1's avatar
    legacy1
    Alessandro Volta

    you really don't want a static IP under business account as there be no modem mode support plus its been said VM may have to change your IP anyway.

    Better to get a DDNS with no-ip or dynu as said your IP is stickly for many years

  • Roger_Gooner's avatar
    Roger_Gooner
    Alessandro Volta

    For most residential users a DDNS is fine, and some are even free. This works because the DDNS hostname always points to your WAN IP address even when it changes.

    Let's say you set up a DDNS of myhome.ddns.net and want to use a suitable local IP address for something like a NAS as, say, 192.168.0.20. Let's also say you decide on a suitable port number of 55055. On the NAS you set up Internal IP: 192.168.0.20, Internal port: 55055, Protocol: TCP (usually).

    You log into the hub, reserve 192.168.0.20 (this is within the DHCP reservation range) using the NAS's MAC address and port forward myhome.ddns.net to 192.168.0.20 with internal and external port number of 55055. Disable UPnP. Using mobile data enter myhome.ddns.net:55055 into your phone's browser and you should get access to the NAS.