mattj_uk
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Cabinet amp fault, can't get through to a human
Hi, The amp in the local cabinet has clearly just failed. Went from "ok" service to TLOS and now only 1 upstream ATDMA channel and the modem is shouting (58dBmV power). Cabling in premises is fine. Can someone help to escalate this to actually get the right people involved please? Upstream bonded channels Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID 1 23600010 58 5120 16 qam 5
