User Profile

IronsideUK

On our wavelength

Joined 11 years ago

57 Posts

View All Badges

User Widgets

Contributions

Changing name on account.
Hello, How I change the main account members name? My mother is the main name but she is in hospital with cancer and not well enough to call Virgin herself. Is there an easy process? The monthly payment already comes out of my bank account.
2 months ago Place Managing Your Account - Cable
61Views
0likes
2Comments
Re: Website will not change my package
Why is it not possible to remove services online?
2 months ago Place Managing Your Account - Cable
40Views
0likes
2Comments
Website will not change my package
Hello, I'm coming to the end of my current contract and I'm looking to make some alterations to my package. However, when I click the link to change my package it will let me add items but will not let me remove any items. This is very frustrating as I am looking to reduce my package and cost. Any advice?
2 months ago Place Managing Your Account - Cable
78Views
0likes
8Comments
Re: On Demand Content
I'm guessing that it's a ploy to get people to switch to the 360 box. I say that we cannot add the paramount+ or disney+ apps onto the v6 box which is very frustrating to say the least!
2 years ago Place Virgin TV V6
355Views
0likes
0Comments
On Demand Content
Is it just me or are the adverts for content available on demand confusing? I'm using a V6 box but during the adverts it says that Yellowstone and Grey's Anatomy are available on demand but I cannot find them anywhere. Any advice please.
2 years ago Place Virgin TV V6
401Views
0likes
2Comments
Re: TV 360 Control
Is there a website link to ask to covert to TV360?
2 years ago Place Virgin TV 360
1.1KViews
0likes
1Comment
TV 360 Control
Hello, I updated my contract recently which included a TV 360 Box, which I previously did not have, I have a V6 Box. Yet, I still not received a box or remote control. Should I be concerned?
Solved
2 years ago Place Virgin TV 360
1.2KViews
0likes
5Comments