ContributionsMost RecentMost LikesSolutionsPIN for 360 Could someone please tell me how to disable the PIN. I went to Parental Controls but there is no option to disable it, only to change it. Thank you Re: How easy is it to upgrade to 360 from TiVo? I received two remotes with the package despite VM telling me that one would be posed through my letterbox! My first thoughts about the 360 Box are that it's not as flexible as the V6 Box was. For instance, you can't record radio programmes any more, and I find the interface difficult to understand. But I guess I'll get used to it, Was on the phone to VM in India for over two hours yesterday. Had problems installing the box with a message saying cannot find hard drive, but all working ok now. Re: How easy is it to upgrade to 360 from TiVo? I find it very difficult to raise a new query on this site. Has anything changed? Re: How easy is it to upgrade to 360 from TiVo? I've just received my box to replace my Tivo box, but VM said they would post a remote through my letter box for the upgrade from V6 to 360, but nothing has arrived yet. How easy is it to upgrade to 360 from TiVo? I understand that the upgrade from the V6 Box to 360 is straightforward, but how easy is it to upgrade from a Tivo box? I ask because I am an "oldie" and not particularly techie. Also does the Tivo box have to be returned? Thank you. (no subject) I am having the same problem. I used to be able to record remotely from the Virgin app, but it doesn't even show my V6 box on the app. Re: Top marks to VM Thanks. I spoke to VM via Messenger and they have made a note on my account. Re: Top marks to VM Thanks Re: Top marks to VM No I haven't done that. How do I go about it please? Top marks to VM My router started playing up last week and finally gave up the ghost yesterday. Had some difficulty contacting VM but eventually after testing my router, they decided to send me a new one which arrived today and all installed. My only gripe is difficulty in contacting VM but thanks. I need wi fi as I am on dialysis.