ContributionsMost RecentMost LikesSolutionsRe: Top marks to VM Thanks. I spoke to VM via Messenger and they have made a note on my account. Re: Top marks to VM Thanks Re: Top marks to VM No I haven't done that. How do I go about it please? Top marks to VM My router started playing up last week and finally gave up the ghost yesterday. Had some difficulty contacting VM but eventually after testing my router, they decided to send me a new one which arrived today and all installed. My only gripe is difficulty in contacting VM but thanks. I need wi fi as I am on dialysis. No power to my V6 Box There is no power to my V6 Box. I was watching a programme and the tv just went off and the V6 Box light went out. I need to book an engineer quickly please? Re: Virgin 360 Thank you for the prompt reply. I'll stick with what I've got. Re: Virgin 360 Thank you. I will stick with V6 Virgin 360 I saw on my tv screen that I could upgrade to Virgin 360 free. I am an 81 year old pensioner and a bit wary of new things. What does this actually involve and do I need to get a new remote control? Sorry for so many questions! Not very techie!! SolvedFree Broadband Boosters I had a couple of these sent to me some time ago. Just decided to use them. Do they actually work and what do the coloured lights mean. Sorry, but I lost the info that came with them. SolvedRe: VM Social Tariff Thank you both