Fibre optic
since ‎24-10-2009

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  • 847 Posts
  • 5 Answers
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User Activity

I saw an item in the news today about the switch to broadband from 2025 for all landlines. Do we know when Virgin Media are going to switch everybody over please?
I rceceived my usual monthly bill today and saw it was 3p lower than usual! I know it's a stupid amount but I had a look to see what was different. Apparently, I had removed my Full House Package and added a Kids channel.All this was supposedly done ...
I pay my mobile bill in two parts like every one else, but since the merger with 02, one is taken by 02 and the other by Virgin! Very confusing!
Since the merger with 02, the billing is very confusing. My 02 account shows that my bill will be collected by them, and then I get another bill for Mobile charges send by Virgin Media. Wouldn't it be a good idea for one company to issue bills?
My wife and I both have the identical Virgin Mobile phones and the monthly payments come out of my bank account. So how is it that she has already received two letters advising her of the change of direct debit to 02 and I haven't received any letter...