ContributionsMost RecentMost LikesSolutionsRe: Audio Description missing from drop down menu on Film 4 Issue still present on channel 4 today. Stefan Re: Audio Description missing from drop down menu on Film 4 Thanks John. I noticed today that the AD option is available on channel 4 and although not selected, AD remains on. Re: Audio Description missing from drop down menu on Film 4 Hi Daniel, The problem is present on Pc for both the app and within a browser. The photos are 1 from iPhone 2 from app on Pc and 3 from browser. Re: Audio Description missing from drop down menu on Film 4 Re: Audio Description missing from drop down menu on Film 4 Re: Audio Description missing from drop down menu on Film 4 Audio Description missing from drop down menu on Film 4 When using the TV Go app on PC, film 4 audio description is on. Audio Description is missing from the drop down menu. It has only a subtitles switch and so AD cannot be switched off. It is set off in global settings. The same applies for both chrome and Edge browsers. The problem is not present on iPhone. This appears to be a long standing problem associated with the app on PC. Has any solution been sorted yet? Stefan Tv go on the PC and re-registering Along with seemingly hundreds of others, I’ve run into the problem of constantly being asked to register a previously registered device. I think I may have found the solution but am now unable to use any device to watch tv until March because I can not clear previous registrations which are all now for the pc. is it possible to get the restriction reset so I can see if my solution works? Re: Oops can’t connect … No error number, just the message ‘Oops can’t connect to …’ Everything is exactly as it was yesterday when it was working fine. Oops can’t connect … V360 mini can no longer play recordings. Getting the ‘oops can’t connect…’ error. Tried resetting everything - problem remains. Help! Stefan