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since ‎17-10-2013

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I have today agreed a new contract which I'm told will be implemented on Thursday 8th June when new modem, remote and mini box will be delivered.  However, I've just had an email outlining changes which are nothing like those agreed and the Sky cinem...
Requested upgrade to tv360 on 23 May. Given activation date (estimated) 26 May. But heard nothing?
Kudos to you guys