Forum Discussion

StefanPlum's avatar
StefanPlum
Joining in
12 months ago

Tv go on the PC and re-registering

Along with seemingly hundreds of others, I’ve run into the problem of constantly being asked to register a previously registered device. I think I may have found the solution but am now unable to use any device to watch tv until March because I can not clear previous registrations which are all now for the pc. 
is it possible to get the restriction reset so I can see if my solution works?

  • Ashleigh_C's avatar
    Ashleigh_C
    Forum Team
    11 months ago

    Hi there StefanPlum 

    Thank you so much for your post and welcome to the community forums, it's great to have you here. 

    I am so sorry that you have faced this issue with your TV Go devices, I'd be more than happy to pop you a private message to get this reset. 

    I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.