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mikebhm · 08-12-2022

I have just had a message from my sister that she had two calls from our landline during the night.How can this happen?How many other calls has it made?How do I see the call log?How do I stop it?Ironically I recently tried to cancel our landline alto...

mikebhm · 16-11-2022

Two days ago I phoned Customer Services, and successfully (I thought) completely cancelled our landline. No changes to TV(Maxit) and BB(GIG1). My monthly bill went down from £97.25 to £78. All Good I thought.Then the CIS, CSS and "Thanks for making t...

mikebhm · 11-09-2022

I have recently upgraded to Hub 5/Gig1. My new contract says my TV package is Maxit plus Sky Sports Collection.I was told changes would take up to 24hrs to appear, but at this point I only have Sky Sports channels in SD, not HD. Is this correct? "Sky...

mikebhm · 03-09-2022

My current set up is:Superhub 3 (modem mode) --> AirPort Extreme (wifi off) --> BT Whole Home Mesh (3 discs)I am upgrading to GIG1 and Hub 5 next week, so I could change to:-Hub 5 (modem mode) --> BT Whole Home Mesh This depends whether Hub 5 is a be...

mikebhm · 02-09-2022

Hi, as part of upgrading from M350 to 1GIG I am being sent a Hub 5 for self install and activation. In my present setup the SH3 is in modem mode connected to an Apple AirPort Extreme, connected to BT Whole Home mesh.I am thinking I will:--power off e...

mikebhm · 08-12-2022

UPDATEMy sister (and husband) have come back to us very apologetically to say it is NOT our number that called them in the night!I am very sorry for this false alarm and appreciate the excellent response.

mikebhm · 08-12-2022

can I pick up on the other questions in my first post....especially:Can I view a call log anywhere?Would simply unplugging the phone from the router stop such events ? (since we don't want the landline anyway)Thanks

mikebhm · 08-12-2022

There is no dial tone when phone plugged in to other port on the router, so I can't repeat call my mobile form the landline.If I call the landline from my mobile I hear the ringing tone on my mobile but nothing is happening on the landline. I can't a...

mikebhm · 08-12-2022

Yes my mobile shows the call as coming from my landline number, correctly.

mikebhm · 08-12-2022

Thanks for quick reply John.I have just done as you requested and all seemed normal. When you said "confirm the right number appears".....appears where?The correct number (my mobile) appeared on the landline handset screen.

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My landline automatically called my sister twice during the night, since VOIP switchover.

Is it possible to completely cancel landline but keep Broadband and TV?

Is Sky Sports Collection only SD, not HD?

Is Hub 5 better as router than Apple AirPort Extreme?

Sequence to self install Hub 5 replacing SuperHub 3 in modem mode.

Re: My landline automatically called my sister twice during the night, since VOIP switchover.

Re: My landline automatically called my sister twice during the night, since VOIP switchover.

Re: My landline automatically called my sister twice during the night, since VOIP switchover.

Re: My landline automatically called my sister twice during the night, since VOIP switchover.

Re: My landline automatically called my sister twice during the night, since VOIP switchover.