ContributionsMost RecentMost LikesSolutionsRe: Move router in home can you not feed a Ethernet cable to outside office or to an external AP? Will give better results overal? Nearly 2 weeks no volt? I texted 80011, engineer said it would take 3 days, its been nearly 2 weeks now? is there anyway to resolve this? last ime i contacted about volt, they messed about with my account to much and removed my upload speed addon? Re: linking virgin media account to virgin media O2 ID account Can't add a new order to an exsiting vmo2 account id either it seems, right nightmare. I'm unsure why they've made it so you now need an extra account to do all the same stuff you could do before, it's honestly shocking who decides to go ahead with all this. Re: Trying to login and kept its trying to make a new account? But why when I already have one? It works via the app, and the browser on my phone?? This isn’t new and worked last month just fine? Re: Trying to login and kept its trying to make a new account? nothing works, I've had the account maybe 10 months? and now it doesn't work? the whole logging in looks different. Trying to login and kept its trying to make a new account? Trying to login on my pc and its trying to get me to setup a new account, I already have one and am logged into it via my phone?? anyway to sort this? I've been with Virgin nearly 15 months now. Re: 2 gbps symmetrical ping to where? https://www.speedtest.net/result/17994610143 Re: XGSPON, realspeed reactivated now back to half hour disconnections known about giffgaff doing broadband for months now, still prob several months away, they're slower than Virgin at releasing. Re: XGSPON, realspeed reactivated now back to half hour disconnections not a thing anymore it seems, even the 'hidden' menu on the updated software doesn't load the page anymore. Re: WiFi cutting out hub 3 is pretty old, what speeds are you on 150mb?? you could ask for a better hub, but doubt it would improve much, do you have anything hard wired? do a realspeed test. You can compare the hubs here: https://www.virginmedia.com/broadband/existing-customer-deals/hub