robolots
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Hub upgrade from 3 to 5 - has anyone done it after new contract
Today I contacted VM as my current deal was coming to an end (Think it's Maxit TV with 250MB BB) After reviewing everything and being offered a deal on M500 as I said I would change to broadband only from TV/phone/Broadband. We have various streaming apps and can watch normal TV via Freeview anyway. Anyhow, I asked if I could upgrade my hub from the very poor WiFi Hub 3 to a Hub 5. The agent said I would need to speak to Tech support, but I didn't want to sign up and then be told no you can't upgrade after. Has anyone had an joy with upgrading Hubs? As it stands from today I'm in my 30 day notice period which is a shame as the broadband has been good except for the poor WiFi, but other companies all have WiFi6 routers.780Views0likes3CommentsTV360 EPG
I wanted to record something on Eurosport 2 tonight, but the epg is wrong. Is there a way to update it so it shows the correct information or is it just VM being lazy. I know it's showing correctly on other platforms as I have checked with friends and family who have other services.758Views0likes3CommentsRe: Cancellation Fee calculation
So can anyone clarify this please? "If your current contract with us started prior to 4th April 2023, any Early Disconnection Fee will be capped at £288 (includes VAT). If you are a new or recontracting customer on or after 4 April 2023, this cap does not apply." Am I right in saying that if VM can essentially charge you pretty much your full contract if you resigned up after April 2023 and maximum £288 if you signed up before?25KViews0likes1Comment