ContributionsMost RecentMost LikesSolutionsRe: Software Update is blocking my screen Yes, I cancelled the moment it worked Thanks 👍 Re: Software Update is blocking my screen BRILLIANT !! That's the answer Thank you SO MUCH Re: Software Update is blocking my screen I have contacted Support and they will send an engineer Software Update is blocking my screen Please see photo I cannot press either Update or Cancel. (The OK button has no effect) A reboot has no effect SolvedRe: Minibox problem Great advice Dave, thank you. 'New' batteries did the job. (Actually I swopped batteries with the main box and both sets work) Re: Minibox problem I should add - The connection is via Ethernet - The TV is 'stuck' on one channel. I cannot make any change. Minibox problem Before I contact Virgin Support I wonder if anyone can answer this I have TV360 with 2 miniboxes. Suddenly on one of the miniboxes the control is not working in that I am unable to go to Home, change channels etc. But the control buttons for the TV still work (eg Volume) A reboot does not help Diagnostics in Settings show no problem. SolvedRe: No sky+ error code DUG1, id:c13ed3 (removed post) Re: No sky+ error code DUG1, id:c13ed3 I have TV 360 but cannot see how to access the other streams Re: No sky+ error code DUG1, id:c13ed3 Thank you newapollo That makes sense. I've tried it but get a technical issue and to try again later Code DUG1 id: aadcOe
