Tractorboy
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Joined 13 years ago
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Contract Expired
My contracted was due / and has now expired on 27th May. On 28th April via live chat I negotiated a new 18 month contract for £140 month. I thought it strange that those contract details did not appear on my account , I had received the pre contract email etc and agreed it via the text message sent. After 27th May my account showed that I was out of contract. Contacted via live chat again and this time was offered a 2 year contract of £141.50 , will a rolling credit of £1.50 , this was on 27th , but my account still shows out of contract !!! . I have lodged a complaint , but have had no reply to that so far... What is going on !Solved111Views0likes5CommentsRe: Ordered Remote,got a cable!
Hi @John_GS Unfortunately still not sorted , I have received the remote control , but so far instead of receiving a power cord / AC adapter to connect from the wall socket to the TV360 box to power it as requested , I have received 1 x coax cable , 1 x HDMI able , and 1 "PSU (Power Supply Unit)" which is to make the wall socket live.482Views0likes0CommentsOrdered Remote,got a cable!
Can this Company get anything right ? I ordered a new remote and power lead last week , agreed to pay £9.99 was told delivery in 3-5 days. Today I receive an envelope with a co-oxial cable !! Back onto Whatsapp and they admit to the error. Then had a very confusing exchange about return of the cable and re ordering the correct items. Now have an order number which does not show up. Will see what I receive if anything next week...Solved629Views0likes3CommentsRe: Renewal of Volt after 18 months
Yes I have a very similar deal to that. On the O2 sim I am paying much less , go onto their app , should give you upgrade offers , they will not all be increases , should be deals there for less than you are paying , you do not have to be at the end of contract to accept them , just starts a new 24 month contract but can can probably halve what you are paying now..1.1KViews0likes0Comments