ContributionsMost RecentMost LikesSolutionsRe: EMail Address Thank you, that’s what I was thinking. EMail Address I am the Account holder, and my wife has an Virginmedia.Com Email address is this going to close. Re: Free UHD Channels Got Email yesterday 28/3 saying UHD was Free for 2 weeks. This was 5 days BEFORE I got the email. Still cannot get it although im on the MEGA TV package. How do I correct this Re: Speed - dropped to 500mb after upgrade Volt M500, was on 600 before renewing NEW CONTRACT SPEED BOOST As you seem to be helping a lot of other people I wonder if you could help me!!! So been with Virgin and O2 for a while and had M600 speed, I upgraded my Virgin Contract changed and noticed that for some reason my broadband speed has dropped to 500mb?.. do I get a boost please SolvedSpeed - dropped to 500mb after upgrade As you seem to be helping a lot of other people I wonder if you could help me!!! So been with Virgin and O2 for a while and had 1GB speed, I upgraded my Virgin Contract changed and noticed that for some reason my broadband speed has dropped to 500mb?? I have a O2 Contract which VM arreanged for me last year. Can you help? [MOD EDIT: Subject title changed for clarity] Re: Contract just done this: phone the VM number, press number for retentions and thinking of leaving. ENSURE you phone as soon as possible after 8 AM, (Better chance of getting through to a UK Help Desk. My new contract was settled in a matter of a few minutes, and I would say a great service, with no problems Re: identity fraud Report it to Action Fraud which deals with this sort of thing. Re: TV 360 has had its latest update (4.43) We are still on 4.43 in Area 31