Forum Discussion

Dinger's avatar
Dinger
Dialled in
11 months ago
Solved

NEW CONTRACT SPEED BOOST

As you seem to be helping a lot of other people I wonder if you could help me!!! So been with Virgin and O2 for a while and had M600 speed, I upgraded my Virgin Contract changed and noticed that for some reason my broadband speed has dropped to 500mb?..  do I get a boost please

  • Check the conf settings on the Hub. It will show what speed has been provisioned.
    It's Configuration tab - Primary Downstream Service Flow - Max Traffic Rate.

  • jbrennand's avatar
    jbrennand
    Very Insightful Person

    Is that on wifi?  If so thats what is likely to be limiting it.  Connect a laptop/computer to the Hub on an ethernet cable and see what speeds that gets

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    Check the conf settings on the Hub. It will show what speed has been provisioned.
    It's Configuration tab - Primary Downstream Service Flow - Max Traffic Rate.