mjsp8
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Joined 13 years ago
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Hi: Having just got all my boxs and modem I cannot get on Virgin TV to go,it shows the main Page but soon as I press Live its says oops somethings gone wrong. Secondly I cannot access the Hub,,it keeps saying wrong password but I am using the correct one as copied from underneath and also the card in the modem. Need TV to GO for football. Any help would be most appreciated Malc30Views0likes2Commentsoops-something went wrong
No matter what i do i cannot get live tv on tv to go.Have done all the suggestions like clearing cache and reinstalling app but no luck. Can get the home bit ok but when i go to live i get the oops-something went wrong. Any ideas i need it for tnt next week malc54Views0likes2CommentsSwapping Location of boxes
Hi: I am having a bit of trouble with buffering when watching recordings. my main box is in conservatory but due to being winter watch mostly in Living Room. Can I swap location of boxes for a few months till it becomes able to watch in consevatory. Thanks for looking malc28Views0likes1CommentRe: Being charged for WIFI Pods?
Hi:thanks for reply Problems my wifi to tvs are haing problems with buffering and failing to record,they are not connected by lan but wifi. Just wanted to see if they made any difference/My lan connection is upstairs in a room I use for computing. My main gripe is the 40 pound activation fee.Just been notified by Yodel it will arrive tommorow but wont use till this activation fee is sorted..like I said no mention when ordering it. Malc486Views0likes0CommentsRe: Being charged for WIFI Pods?
Hi;i pod Have been approved to recieve a wifi pod. Recievied a email saying changes to my contract stating no extra charges to my contract prices,but a activation price of £40 oowould be incurred.At no time talking to a agent was this price mentioned. Complaint procedure initiated and recieved email saying it was being looked into but had no mention of charge to activate pod. Email said they had tryed to contact me twice but no phone calls recieved or missed. Mesaage on Fiday saying pod was on way that day..stopped in even though I missed numerous appointments..not happy. Wondering if anybody had similar problems. Thanks for looking malc495Views0likes2CommentsBeing charged for WIFI Pods?
Hi: Am being sent a WIFI pod after having trouble with TVs and Laptop. Spoke to an agent and after somewhile agreed to send out a pod. Received notification that it will arrive on Monday/ In the notification it says there will be a charge of £40 for activation. I qualify for free pods under the package I am on. At no time did the agent tell me about this activation fee, he assured me there would be no charge. I have raised a dispute, but the reply never mentioned the charge and it said they tried to get hold of me twice. No phone calls or emails were received. Any help would be appreciated. Thanks for looking MalcSolved663Views0likes7Comments