Ian_Nunthorpe
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Re: VM Connect App and Hub5
Hi Molly_T, Thanks for your response. I did the pinhole reset and the Hub5 reverted to its default WiFi Network Name. However, within a minute or two, the default WiFi Network Name was somehow automatically replaced by the WiFi Network Name (from my old Hub3) that I had inserted when I installed the Hub5. Since this WiFi Network Name allowed all my devices to reconnect to my network, I then restarted my iPhone 13 and downloaded the Connect App. Amazingly, after a few minutes, the Connect App reconnected to my network and to all its devices. The app now seems to be working perfectly. Thanks for you help14Views0likes1CommentRe: VM Connect App and Hub5
Hi Kath_P, Before I follow your instructions, I would like to clarify one thing. When I installed the Hub5, I changed the WiFi Network Name & Password to the ones that were on the Hub3, to make it easier to reconnect all the WiFi devices on the network. If I do a pinhole reset, presumably the Factory Settings will be restored, including the original Hub5 WiFi Network Name & Password. So how do I synchronise changing the WiFi Network Name & Password with your instructions?50Views0likes3CommentsVM Connect App and Hub5
Since my Hub3 was replaced a few weeks ago by a new Hub5, the VM Connect App has stopped working properly. The Connect App doesn’t show my WiFi details, or my Network Devices (other than with an exclamation mark in a triangle) or my WiFi devices. All I get are messages “Oops! Something went wrong “ or “something went wrong on our side” and “Contact support if this message keeps appearing “ Help please, preferably from a VM Moderator.Solved146Views0likes11Comments