Lewlew
Superfast
Joined 16 years ago
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Sticky post would help as in 'old days' so we know what is happening?
Days and days and cannot access my BY account. When is this going to be sorted please? Then start afresh with a heads up of what to expect and who is going to be affected??? Is that too much to ask PLEASE. I have AMD, I have to magnify my screen 10x now as it is. Why are you making life so hard for those of us who have been loyal customers for over 25 years? I am past being angry that I am paying almost £145 a month for the full package when my new tenants in the other flats get it for a third of that, I just want it to work!35Views0likes1CommentRe: VM email different log-in page
I am furious that no notice was given about email login change.. I have three devices I use with a blueyonder address. Never have I been not given notice of major changes. I am doubly angry as I now have AMD and my sight is tanking. Why do VM do this crap, especially to seniors? Driving is imposdible now and I order most everything online. I pay £140+ a month now for tv, bb and a LL I wish I did not need but must have for our bldg has thick exterior walls and o2 is poor for using my mobile unless I go outside. But I stick with it I guess because it's the devil you know at 76 yrs old. I had been using computers since the early 80s and had a mobile phone in 1999. I am not stupid, just expect decent service for what I am paying. VM needs to be more customer attuned no matter our age. 😞184Views1like0Comments