I have been offered a 500mbs to 1gig upgrade but have 2 questions...1 - will I be sent a new hub (I have a Hub 3 at present) and can I self install?2 - I have 3 pods; will they automatically to the new hub?Thanks in advance

Hi thereI have 3 Pods connect on my premises via a Hub 3. Anything connecting via the Hub (Wi Fi and cabled) gets 5ghz but anything connecting via the Pods only get 2.4ghz. Is this correct or do I need to adjust a setting?Thanks in advance for any as...

HiI am thinking of upgrading my 550mb connection to 1gb but I believe when you do this you need a new modem (I presently have a Hub 3). Do Virgin Media send you one for self-install or does it need a tech visit?Thanks in advanceJohn

I've had no problem with my 3 pods but since yesterday via the "connect" app they are showing the connection as 'fair' instead of 'great' & there seems to be no drop in speed or connection - anyone know anything about this?

seem to have intermittent broadband in the London NW1 area, been like it since 26th June