In the last few days the signal strength on both my TV360 boxes has dropped from GOOD to FAIR. I’ve done all the usual things (checked connections, tightened where necessary) but no joy. There is some pixelation on several channels as well
Check for local faults on 0800 561 0061.
Checked and says no local faults
Forum TeamGood morning johnasimmons
Thanks for posting and welcome to the community.
We apologise for the pixelation issues you experienced with your television services the other day. Our teams worked to identify the fault as a priority and restored services as soon as we could.
How's the signal strength on the boxes today? If still the same, can you ensure all the white cabling is finger tight, no kinks/cracks at all and then reboot?
Best wishes.
