chrispy1
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Joined 16 years ago
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Re: How do I see my bill?
I sign in, click on the hamburger menu, then Billing, which opens Virgin Media Help and Support. I click on Billing and Payments, and it takes me to the Virgin Media Billing and Payments Help and Support page. I click on View My Bill, which opens the How Can We Help? page. Then I click on Broadband, TV, and Landline, and it loops back to the Virgin Media Help and Support page. This just goes round in circles. I've tried with Firefox and chrome and the app all the same.32Views0likes0Comments- 117Views0likes6Comments
Re: Regularly have to reboot Hub 3
The hub runs smoothly for weeks, sometimes even months, but eventually the signal strength on my devices starts to drop, prompting me to reboot it. That usually fixes things, but not always. Checking the VM Connect app shows the pods are either disconnected or have weak signals. Rebooting a WiFi pod never works, so I end up removing it. When I try to reinstall, it asks me to assign it to a room but won’t allow it since it’s already assigned there. I get around it by swapping the pods, which works—until the problem comes back. It’s frustrating, especially since my son’s been with Vodafone for over a year without any issues.39Views0likes3CommentsRegularly have to reboot Hub 3
Every few months, I have to reboot my Hub 3, then my WiFi pods disconnect and refuse to reconnect. I end up swapping them around because when setting them up, you have to assign them a location, even though they already have one. Does anyone else have this problem? Roll on July when my contract runs out.196Views0likes13Comments
