chrispy1
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Joined 16 years ago
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More App Problems
I can't set a program to record through the app. Whenever I try, I get a message saying, "Your Virgin Box is offline. We'll schedule this series to record when it comes back online." The box is clearly online as I'm sitting right in front of it. Sometimes, I also get a message saying, "Recording Failed." Also If I want to watch a program on the app, i have to register the device. This happens ever time. I am using version 5.18.11612+18728What's happening to this forum?
What is happening to this forum? I tried to post on another section found it hard to find where to post, when I did couldn't find how to start a new post. Then when I did It wouldn't let me publish it say something about a link when there wasn't any link. It's has if they don't want to use away with this forum.Unable to record program
I've been trying to record a program. If I use the remote I get a message "Unable to do that please try again later". If I use the app I get a message "Action not possible your box is offline. Please turn your box on and try again". I'm sitting in front of the box and it defiantly turned on. It's not just this program, I've had this problem with other programs and different channels. Any advice please.EPG/App problem
I wanted to record a program but seem to have a mixture of problems. The program is the new series of Bergerac on U and Drama on 27 February. I first went to set the recording using the app. There was 2 problems. The first was that the app was saying my box was off line. Which it wasn't, the other said was the description was of the original series with John Nettles. So I tried on the TV EPG. This time the program is the correct one but it comes up with an error, " Sorry we couldn't do this for you. Please try again later." I've been trying for over a week and it's still the same. Any suggestions?
