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American Express unable to email Virgin Media customers - IP Address Blacklisted
I reported this issue about 5 weeks ago and have not received any updates from Virgin Media. Ticket number: P012878341. It’s been ongoing since at least October 2024. American Express are unable to send emails to Virgin Media customers with @virginmedia.com or @ntlworld.com email addresses. Virgin’s email servers are blocking American Express’ email servers and as such emails are not being delivered. I am unable to receive critical and important emails from American Express (@aexp.com) email addresses because Virgin Media SMTP servers are blocking email from American Express sending servers. Specifically the following AMEX servers are blocked: 139.71.95.77 139.71.95.78 139.71.1.77 When American Express attempts to send emails to myself and other Virgin Media customer’s email addresses, the Virgin Media servers reject the emails with the error: 550 Reverse DNS for your IP is blacklisted here Example sending email address: UKBereavementSupport@aexp.com. Please can somebody help to escalate this issue.64Views0likes0CommentsAmerican Express unable to email Virgin Media Email Addresses
I reported this issue about 5 weeks ago and have not received any updates from Virgin Media. Ticket number: P012878341. It’s been ongoing since at least October 2024. American Express are unable to send emails to Virgin Media customers with @virginmedia.com or @ntlworld.com email addresses. Virgin’s email servers are blocking American Express’ email servers and as such emails are not being delivered. I am unable to receive critical and important emails from American Express (@aexp.com) email addresses because Virgin Media SMTP servers are blocking email from American Express sending servers. Specifically the following AMEX servers are blocked: 139.71.95.77 139.71.95.78 139.71.1.77 When American Express attempts to send emails to myself and other Virgin Media customer’s email addresses, the Virgin Media servers reject the emails with the error: 550 Reverse DNS for your IP is blacklisted here Example sending email address: UKBereavementSupport@aexp.com. Please can somebody help to escalate this issue.45Views0likes1CommentStream - can you skip or ffwd adverts?
Hi, I’ve reviewed VM’s website and scoured the internet and can’t find a definitive answer to this question… On the VM Stream box, can you fast forward or skip adverts within streamed TV shows, specifically on the bundled Essential Entertainment channels (e.g. Sky, Alibi, etc.)? And what about fast forwarding / advert skipping on Freeview channels? Is that possible or are you forced to watch ads? Do you watch the shows natively within the Stream or does Virgin just push you over to the relevant channel’s app? Thanks This is possible on Sky Stream (although they do charge for it).Solved6.7KViews0likes6Comments