Refund for something didn't want
I accidentally clicked on an adult channel. I was browsing through the channels, and it said Press to preview.' I thought that's all it would do. But it didn't. And it ended up paying for something I didn't want to watch. As adult stuff can be found online. And I've been charged. And would like to try get this resolved. And dont know how to got about it please help. regards,
Virgin.net email - password incorrect
I have 3 devices (one Windows desktop, one iPad and an iphone) all accessing the same virgin.net email account. For the past week I have been unable to access my email account on my iPhone. The message i get is 'Password Incorrect'. I am able to access mail on my desktop and iPad. Any ideas please. I've tried in vain to talk or get help from Virgin Media who appear to have washed their hands of any email issues. The 150 number doesn't work and the 0345 454 1111 number is a robot who doesn't resister @email' as a problem. Thank you.
Email Password Virgin.net no longer working
Help please. I have been using virgin.net for many years and I was entitled to five email addresses. My wife uses to of them. Recently I was forced to change to a VMO2ID new password on my primary account. This worked fine and although I had a new password I have not had to enter the new password on the Outlook for MS 365 or on my iPhone mail app. Everything still currently fine. emails sending/receiving fine. However, on my wife's email also virgin.net he email client on her laptop and Samsung phone has stopped receiving emails. On the phone it has asked for the password to be re-entered. But entering the original password associated with that email address no longer works. On accessing My Virgin Media and trying to sign on using her email address it recognises her email address but won't accept either the new password I set up for VM02ID or her previous password. Her other email address has also stopped working today. VM Broadband customer. How do I get her email addresses to work again? Any help greatly received.Unable to access virgin.net email
I’ve been unable to login to my Virgin.net email since mid July as it was not associated with a live Virgin Media account as I login using my Apple email. Had many long calls with VM to associate my live VM account with my old Virgin.net email and they say they have now added to Virgin.net email to my account. Was also asked to change my Apple login to a 3rd party account, so I changed it to my Gmail email. Still unable to login and it was left that technical would be looking at this, never heard anything back so called yesterday. Was told that was an outage on all Virgin emails and to try again in 72 hours but I am not holding up much hope. Anyone got any other other ideas?Lost virgin.net address
My family had kept an @virgin.net address for years and it's now come to a close. I didn't have time to transfer all accounts linked to this email address over to my new email. Is there a way to recover the archives of my old emails so that I can continue transferring over accounts?Cannot Link Account to O2 Login
I am having difficulty linking my account under the new O2 login regime. I have nominated a non Virgin Media backup email address, and kept the password feature. I have clicked on the link to verify my email address and clicked on the 'Link Virgin Media Account' button. I get taken to a page that asks for "Last name on account", easy to fill in. "Account Number", easy to fill in. "Area reference number", impossible to fill in. When I try to select "34" at the foot of the list, the box jumps to "31", the number above. The account is therefore not recognised. Can someone tell me if this is deliberate please? Outlook has been unable to Authenticate two of my email passwords since last weekend, I've looked here for advice and am trying to get back into my account to see what can be done. Thank you.
