Tidying external and exposed cables on apartment building
Hi there, I was wondering if virgin media send engineers to tidy external and exposed cables on the outside of houses/flats? As in the building I live in, virgin coax fibre cables have been added over the years as residents have signed up to virgin media. However this piecemeal approach means too many wires are connected into single wall boxes along the building, with damaged/missing brown protective boxes/boxes zip tied etc. See photos attached, looks rubbish. Could do with replacing some boxes/rewiring connectors and tidying the cable runs as exposed connections will get damaged/weathered, cables can fall/be tripped over etc. based in Redland, Bristol, UKExternal issues timeframe for fix
My WiFi has been down for well over a week now. Firstly it was intermittent could turn the box off then the reboot would make WiFi work again. Now it’s completely down called the engineers to come out last Friday they confirmed it was an issue outside and would escalate to the external team called customer service technical team they confirmed it would be fixed within 2 hours it wasn’t nothing Saturday so went on live chat Sunday morning I told them numerous times that it was an external issue they assured me they would send an engineer Tuesday (today) to check inside and outside they sent the internal engineer again who has escalated it again currently feel like I’m on a roundabout and unsure what to do next after a quick google found myself here any help from anyone regarding this would be hugely appreciated
