Volt speed boost not applied

[Schoey1979]

Joined virgin in my name on 17th June. Volt benefits already active on my o2 but no speed boost on broadband yet can anyone from Virgin look in to this for me please?

I have hearing loss so calling on the phone isn't much good to me  so hope someone on here can help.

[Megan_L]

Hi Scoey1979,

Thanks for posting and a warm welcome to our Community Forums, I'll be happy to help with this! 🤗
We'll need to go into a PM so we can check everything over, which I'll send over to you now. 

Speak soon!

Meg

[Megan_L]

Hiya Schoey1979,

Thanks for chatting with me in our PM's, I'm glad that your Volt Benefits had already been added by the time I PM'ed you 🤗
If you do need anything else, just create a new post and we'll be right there for you!

Thanks,

Meg