Hello Littlestcupcake
Sorry to hear you're still waiting for the Volt benefits to be applied to your Virgin Media services, we appreciate you taking the time to raise this via the forums and welcome to the community.
We're eager to get this looked into and I will send you a Private Message, please keep an eye out in the top right when signed into the forums for the envelope. This is where you will be able to find my Private Message and be able to respond.
