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calbob89's avatar
calbob89
Joining in
9 months ago
Solved

Volt benefits

Back in 2022 I renewed my Virgin TV / Broadband and was placed on a volt contract. My existing Virgin sim was replaced by an O2 sim card and billing was separated. In June 2024 I renewed my virgin me...
  • Gareth_L's avatar
    Gareth_L
    9 months ago

    Hello calbob89.

    Thanks for your post and welcome to our community.

    This is a very good question to ask.

    As a rule, both the O2 Sim and your Virgin Media service come as a bundle. However, both services are on completely different billing systems and cancelling the O2 Sim may not affect the Volt bundle. 

    If it does then you are welcome to get back in touch with us to look at an alternative package.

    Gareth_L

     

Gareth_L's avatar
Gareth_L
Icon for Forum Team rankForum Team
9 months ago

Hello calbob89.

Thanks for your post and welcome to our community.

This is a very good question to ask.

As a rule, both the O2 Sim and your Virgin Media service come as a bundle. However, both services are on completely different billing systems and cancelling the O2 Sim may not affect the Volt bundle. 

If it does then you are welcome to get back in touch with us to look at an alternative package.

Gareth_L