Volt benefits not applied

[Birrell17]

Hi, I’ve had virgin for over a month now and although I have my o2 volt benefits I have still not received my virgin media volt benefits?

[Ashleigh_C]

Hi there @Birrell17 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I am so sorry that you have not yet had your benefits for your Volt deal through on our side but let me pop you a quick private message and we can take a look into this there.

I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.