Unauthorised access to NETFLIX app

[Dan1867]

Exactly the same problem and exactly same response from Virgin. I’ve had to cancel my direct debit as they aren’t providing credits and the bill is wrong every month. Been going on for 6 months now. 

[Alex_RM]

Hi Dan1867,

Thanks for posting and welcome to our community 😊

Sorry to hear you're having some issues with the billing, so I can get a few more details from you I've popped you over a private message.

Alex_Rm