Renewed contract online and now being sent new kit

[Dunderheid2]

Hi!

Looking for some advice.

I recently renewed my contract online at the same price and with the exact same elements.  I am now waiting for it to be formalised.

Today I received notification that my new kit is apparently on its way!

Bit puzzled with this.  Why I would need a new kit when I am already set up? 

Has anybody else encountered this situation?

[Dunderheid2]

Just been advised by VM that my broadband is being upgraded.  This, I assume, is the reason for the new kit being sent!

It would be helpful if these details were sent to the customer BEFORE the customer is told to expect a new kit without any info as to why this is the case!