Renewal package

[allgoodal]

Hi, just renewed my tv/BB/phone and sim in and early deal.

I don't quite understand the renewal pic attached.

Currently have the full package so does this mean my renewal is basically running over?

I can't handle ringing up customer services again as it's a horrible experience.

Cheers 

 

[Sabrina_B]

Hi @allgoodal 👋.

Thanks for reaching out to us. Apologies for the issues you are having with your package. The image that you supplied is of low quality and we cannot quite make it out. So that we can look into this further we would like to bring you into a private message. 

Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
 

Thanks.
 

Sabrina