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Low speed

Saffron12
Joining in

Downloading games on Xbox getting 27Mbps when I pay for 500Mbps I’m literally on other side of the wall and it’s just dropping why am I paying for something that’s not even giving me what I pay for 

9 REPLIES 9

carl_pearce
Community elder

Wired or Wireless?

VM guarantee a minimum of 30Mbps over wireless, an extra £8/month if not on Gig1 or Volt:

https://www.virginmedia.com/wifi-max

 

Martin_N
Forum Team
Forum Team

Hi Saffron12,

Thank you for your post. I'm very sorry to hear about the issue with your broadband speed. 

Can you confirm if this is on a Wired or Wireless connection?

^Martin

Cardiffman282
Super solver

Xbox recommend quitting all games before downloading. 

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Wireless

This was wireless

I didn’t have any games open when doing this

Saffron12
Joining in

I’m getting 27 mbps when I’m only the other side of the wall using wireless internet 

Probably best to stick to one thread:

https://community.virginmedia.com/t5/Volt/Low-speed/td-p/5523263

 

 

legacy1
Alessandro Volta

Wifi speed testing means nothing test by wire and by a PC as Xbox could be limiting 

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