Contract email received

[vander18]

H,

virgin media customer.

O2 Contract email received tells me to continue to complete the order but with no option to say yes.

[roy247]

If the email came from O2 you might need to call O2 as that is who you are contracting with.

[vander18]

Hi,

it came from VM with order number and everything.

[vander18]

O2 don’t recognise any of it.

[Sabrina_B]

Hi @vander18 👋.

Thanks for reaching out to us, apologies for the Issues that you are having with your contract. So that we can assist more directly we would need to bring you in for a private message. 

Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
 

Thanks.
 

Sabrina