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light on virgin box ??

Thomas83
On our wavelength

cam home today and my box had no light visible on the front of the box? this has never happend before, switched it off and back on and the box took about 5 mins to turn back on, faulty box??

4 REPLIES 4

japitts
Very Insightful Person
Very Insightful Person

Just to clarify, your V6 had no front lights, as if there was no mains power supply? You then toggled the rocker switch and it came back on?

The ~5 minute reboot is about right for a cold-boot, but the power-off bit isn't.

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Gareth_L
Forum Team
Forum Team

Hello Thomas83.

Thank you for bringing the light on your box error to our attention.

Can I just ask if the same thing has happened since your last post?

If so, please let me know as we may need to look at this in more depth and arrange for the box to be swapped.

Gareth_L

Thomas83
On our wavelength

this has only happend once? not happend since? very strange 

If it does happen again or your experience any further issues, please do let us know @Thomas83 

Ayisha_B
Forum Team

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