Forum Discussion

shaunbrace's avatar
shaunbrace
Joining in
9 months ago

Weird V6 recording issue

We have a weird fault that's just started showing up on our box today- if we set something to record, it shows up in my recorded programs, but when we select it to play, the show hasn't actually recorded and just plays the last live channel we were watching and the picture is extremely pixelated. Normal live tv is fine, no pixelation at all.

Recorded programs older than 2 days old are fine also, it's just anything from yesterday/today thats got this problem.

Anyone got any ideas what this could be?

  • japitts's avatar
    japitts
    Very Insightful Person
    9 months ago

    I've known similar scenarios be caused by a tuner fault, often resolved by a single restart via the Help & Settings menu.

    That said, check the "Recording Hiccups" folder - does the programme give any error reason?