cancel
Showing results for 
Search instead for 
Did you mean: 

Weird V6 recording issue

shaunbrace
Joining in

We have a weird fault that's just started showing up on our box today- if we set something to record, it shows up in my recorded programs, but when we select it to play, the show hasn't actually recorded and just plays the last live channel we were watching and the picture is extremely pixelated. Normal live tv is fine, no pixelation at all.

Recorded programs older than 2 days old are fine also, it's just anything from yesterday/today thats got this problem.

Anyone got any ideas what this could be?

1 REPLY 1

japitts
Very Insightful Person
Very Insightful Person

I've known similar scenarios be caused by a tuner fault, often resolved by a single restart via the Help & Settings menu.

That said, check the "Recording Hiccups" folder - does the programme give any error reason?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks