cancel
Showing results for 
Search instead for 
Did you mean: 

V6 box rebooting

MikeCharlick
Joining in

My V6 box keeps re-booting for no apparent reason. Last night it was about every 30 minutes. Today it's every 10 minutes. VERY frustrating! Is there a fix or do I need an engineer or a new box? Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

japitts
Very Insightful Person
Very Insightful Person

A TV box that's rebooting anything more than occasionally and/or overnight, has a fault somewhere. The fix is to report the fault, that should generate a tech visit - and there's a very good chance your V6 will be replaced.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

See where this Helpful Answer was posted

1 REPLY 1

japitts
Very Insightful Person
Very Insightful Person

A TV box that's rebooting anything more than occasionally and/or overnight, has a fault somewhere. The fix is to report the fault, that should generate a tech visit - and there's a very good chance your V6 will be replaced.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks