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V6 box rebooting

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MikeCharlick
Joining in

3 weeks ago

My V6 box keeps re-booting for no apparent reason. Last night it was about every 30 minutes. Today it's every 10 minutes. VERY frustrating! Is there a fix or do I need an engineer or a new box? Thanks

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japitts
Very Insightful Person
Very Insightful Person

3 weeks ago

A TV box that's rebooting anything more than occasionally and/or overnight, has a fault somewhere. The fix is to report the fault, that should generate a tech visit - and there's a very good chance your V6 will be replaced.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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japitts
Very Insightful Person
Very Insightful Person

3 weeks ago

A TV box that's rebooting anything more than occasionally and/or overnight, has a fault somewhere. The fix is to report the fault, that should generate a tech visit - and there's a very good chance your V6 will be replaced.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

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