Forum Discussion
Have you ruled out the HDMI lead & TV port, by trying alternates?
That's the main common factor if multiple video sources are affected.
- bluedragon912 years agoJoining in
I have tried the other sources like the ps4, firestick and free view sources they're all ok. I have also tried swapping the hdmi cables nothing seems to work. What I don't understand is that it can be OK for a few weeks, then it starts again. It's only the v6 source that we have a problem with. Even if cables and ports are swapped. When I said it still does it when watching on demand, streaming and recordings I meant all through the v6 box.
- Matthew_ML2 years ago
Forum Team
Thank you for letting me know.
I will send you a DM now so we can take a look into fixing this for you.
- bluedragon912 years agoJoining in
I tried changing the TV port and changing the hdmi leads again. It has settled down for the last few weeks so fingers crossed. Thank you for your advice
- Steven_L2 years ago
Forum Team
Thanks for coming back to us bluedragon91 and glad to hear that the issues have been resolved. Please do let us know if you have any further issues.
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