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V6 Boxes and Sky Sports+ Frustrations

sounds
Up to speed

Hi,

This is more a frustrated shout out to Virgin themselves regarding the new Sky+ channel if you have a V6 box. 

I don't get it that you you can't receive the red button functions on this channel on a V6 box however I dont want to lose all my recordings on one of my old V6 boxes just to have this function.

I have two boxes one which I record on and one just in another room for viewing but cant change one box, I have to change both if I have 360. 

My son has 360 and has a multitude of issues with it, slowness sync etc etc...

You cant cast Sky Sports+ App from  Mac to  tv.

Surely an easy solution would be to have the Sky Sports App available on the V6 box???

Sort it Virgin, speak to Sky if you need,  bite the bullet

So annoyed!!!

1 ACCEPTED SOLUTION

Accepted Solutions

ryansm
On our wavelength

I was at a game last night so couldn’t test the functionality on my V6 but if you press the red button on 508 and then info, you get the choice of games like last season. Not as nice looking as the new functionality but I’m sticking with it because I don’t want 360.

See where this Helpful Answer was posted

18 REPLIES 18

nodrogd
Very Insightful Person
Very Insightful Person

The background apps on VM boxes for Sky Sports are Sky's problem. They have to develop & pay for them.

There have been hints we may get a "partial" service (multiscreen) but don't count on it. Considering Sky have already done the same to a whole load of their own customers that have legacy Sky+HD boxes & also can't get Sky Sports+ functionality, it doesn't bode well for us

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

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Thanks,

Another problem I'm having is I have the App on my Mac and its only letting me see the game on ch508  cant change it!

And now pictures is frozen - absolute crap!

 

ryansm
On our wavelength

I was at a game last night so couldn’t test the functionality on my V6 but if you press the red button on 508 and then info, you get the choice of games like last season. Not as nice looking as the new functionality but I’m sticking with it because I don’t want 360.

sounds
Up to speed

Wow that worked fine - thanks despite Virgin saying it wouldn't. They said no red button functionality on 508 on their website.

Quality is a bit iffy on some of the games but not all. Weird.

It also never worked last night cos I tried it!

Word to Virgin, keep your webpages updated

nodrogd
Very Insightful Person
Very Insightful Person

The old red button app is still working for the EFL games on my V6. It's the old satellite feed, but the fact Sky are still maintaining it could be good news.

Currently available:

Oxford v Norwich 503

Leeds v Portsmouth 508

Red Button from either 503 or 508:

Cardiff C v Sunderland

Hull v Bristol C

Middlesbro v Swansea

Millwall v Watford

QPR v WBA

Stoke v Coventry

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

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japitts
Very Insightful Person
Very Insightful Person

@nodrogd wrote:

The old red button app is still working for the EFL games on my V6. It's the old satellite feed, but the fact Sky are still maintaining it could be good news.


It demonstrates that Sky have some commitment to VM to provide additional services on the V6 as much as the TV360.

As to what those commitments are, and how they translate into developments, we can only speculate. Although football is not my thing, combining this with VM's commitment on this forum to provide the HD-multiscreen on V6 - I take as encouraging overall.

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TRS
Tuning in

V6 red button also offered 3 additional L1 games at Peterborough, Wigan and Leyton Orient. Unsure if any additional L2 games were available as I was at one of those games. Guessing we might get all the 12.30 Saturday games available via the red button on V6 from next weekend. Only downside is the SD feed, but still more than I was expecting.

Hi @sounds 

Welcome back to the community forums. 

Sorry to hear of your frustrations with Sky Sports +. We can see that the community have already supported you on this and have marked the thread as resolved. with the post containing the answer to your concerns. 

Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed.

Here to help 🙂
Virgin Media Forums Agent
Carley

pgriff44
Joining in

So tonight is the league cup. Total of 32 games being played. I think we have 2 games live on channels and 8 on sky sport plus on red button. Where are the rest????  We are meant to have all games live.