Iwas able to add the virgin set top 360 box as Ziggo and its works great. Cheers twigmale
It has not. But I have only had the TV (and remote) for a couple of weeks. Basically from a couple of days prior to posting the original question.
Ahh okay.
Can I ask during the setup, has there been any error codes advised?
Thanks again,
Nope no error. Actually says it complete successfully as per the attached screenshot but it doesn't as the control never works with a set top box. Also worth noting that most of the time it doesn't actually run through any remote codes. It goes straight from the screen where it says it's going to try them to the completed screen (attached) without ever ever asking me to confirm i have seen it work
Hi Leviathan,
Thanks for confirming those details and providing the screenshot. As mentioned, we're very limited to how much we can support 3rd-party equipment. From the screenshot, it looks like it could be incompatible with the service of "Virgin(South)". Others in our forums have had similar issues and have found that the following has resolved their issue:
On your LG TV, can you please try going to: Settings > All Settings > Connection > Device Connection Settings > Universal Control Settings > Search for "Ziggo" or "Virgin Media" and then test through the options available.
Cheers,
