Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Netflix doesn’t load

Tightheed
Tuning in

3 weeks ago

Netflix will not load on my v6 on my second box. It would allow me to connect via the channel and red button but not the app.

it suggested the box needed a reboot and since then both the app and vis red button 

any suggestions would be appreciated 

cheers

0 Kudos
3 REPLIES 3

japitts
Very Insightful Person
Very Insightful Person

3 weeks ago

The EPG "channel holder" for Netflix is just a shortcut to the app itself, in a similar way to the Apps & Games menu option is.

Are you saying that the app only loaded via the menu and not the red-button, you rebooted the V6 and now neither work? Have you tried restarting subsequently?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos

Tightheed
Tuning in
In response to japitts

2 weeks ago

yes   The app and red button was not working restart of box and cable router seems to have resolved the issues 

0 Kudos

Matthew_ML
Forum Team
Forum Team
In response to Tightheed

2 weeks ago

Glad to hear this has been resolved.

Any issues please do reach out. 

Matt - Forum Team


New around here?

0 Kudos
Top