Help - issue with TV/V6 red light

[JOHN_G421]

We have exacly the same issue. Tried everything but to know avail. My contract is up in August.

[MOD EDIT: Subject title changed for clarity]

[japitts]

@JOHN_G421 

Can you explain your issue? Your post has been moved to a thread of its own, but all you've mentioned is "I'm the same".

[Tom_W1]

Hi @JOHN_G421 thanks for your post although we're sorry to hear of your concerns raised.

As @japitts has mentioned, it's unclear exactly what your issue is with your V6, can you advise please and we'll do our best to help?

Many thanks

[JOHN_G421]

We now have the red light on continually on the box, regardless the box is on or off. When we try to reset the box it takes forever (in excess of 8 mins) to boot up. The remote buttons are now very stiff, the ok button sometimes work but more often does not, the guide button is very hard to press down. Changed the batteries twice.

[JOHN_G421]

I've replied to japitts but heres what I wrote. We now have the red light on continually on the box, regardless the box is on or off. When we try to reset the box it takes forever (in excess of 8 mins) to boot up. The remote buttons are now very stiff, the ok button sometimes work but more often does not, the guide button is very hard to press down. Changed the batteries twice.

[Martin_N]

Thank you for the update with that John_G421. We can certainly take a look into this. 

I will private message you now to confirm your details. 

^Martin