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Delete V6 box from list

frostyP2508
Tuning in

on ‎07-06-2024 15:08

I have just had a V6 box replaced due to being faulty. I want to rename it but the old one is still on the list . How do I remove the old one from the list ?

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3 REPLIES 3

japitts
Very Insightful Person
Very Insightful Person

on ‎07-06-2024 16:10

What list is it that you're talking about? The two I can think of, are when you first login to the TV Control app, or also the "my other boxes" list within the "My Shows" view

The TV Control app should only list current boxes. "My other boxes" should auto-update, but occasionally a restart of the primary box is needed when a multiroom box is replaced.

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frostyP2508
Tuning in
In response to japitts

on ‎21-07-2024 08:33

Hi , thanks 

It's in the " my shows - other TiVo boxes " list with a message saying " you cannot play shows - not in your account " 

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Matthew_ML
Forum Team
Forum Team
In response to frostyP2508

on ‎23-07-2024 10:13

Hey frostyP2508, thank you for reaching out and I am sorry to hear this.

Do you mean call the box?

The system will update in a few days and the old one will disappear the new one will appear. 

Have you seen this yet?

How is the new box, everything okay with it?

Matt - Forum Team


New around here?

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