Forum Discussion

Markom74's avatar
Markom74
On our wavelength
2 years ago

Catch up/on demand dropping constantly

Since day one I’ve had nothing but problems with Virgin. If it wasn’t slow internet or constant drop outs it was the Virgin Go app not working. all of this was bad enough, but watching on demand ser...
Catch up
connectivity
Drop outs
netflix
Markom74's avatar
Markom74
On our wavelength
2 years ago

Getting a C133 error constantly now with the downstairs box! Absolute nonsense. Obviously an issue with the box itself because we have no issues with the upstairs box.

Ashleigh_C's avatar
Ashleigh_C
Icon for Forum Team rankForum Team
2 years ago

Hi there Markom74 

Thank you for popping back to us and we are so sorry to hear that you are facing issues with your set top box. I'm going to pop you a private message so that we can take a quick look into this and see what is happening. 

I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.