how many remotes can be connected to virgin 360 box

[tmsh27]

i had three remote controls so that the box could be changed from 2 remote rooms and 1 (old style) in the room with the box.  the virgin signal is fed around the house on a digital tv channel.  now i have gone to 360,  i have one remote control  can you connect more than one to the box for use in other rooms (bluetooth)  if so how can i get one?  can anyone help

[roy247]

Bad news is you can only pair 1 360 remote to the 360 box using RF, you can pair other remote's such as the one for all URC7125 using IR but of course that relies on line of sight.

[newapollo · Accepted solution]

Hi @tmsh27

Each 360 remote pairs 1 to 1 with the box, it does not use infra-red (IR). This means you can only use one remote with a box and not multiple.

You can use some third party remotes such as the OneForAll URC7125 - use the SimpleSet setup process and choose Ziggo manufacturer. There's also the OneForAll1240 - if you enter code 1582, It's not as expensive as the 7125 and has 4 selects for tv/sat/amp/dvd

Some TV's smart remotes also work with the 360 box. I have an LG and can set it up to control my 360.

Some TV's recognise the box as Virgin, with others you may need to search for Ziggo, or Ziggo Mediabox Next.

You can also control the 360 by using the Virgin TV Go app.

[jimboy56]

Do the OneForAll remotes have the voice commands functionality for the 360?

[newapollo]

Hi jimboy56 

Sorry, the One for All's don't have voice functionality.

[jimboy56]

OK thanks - that is what is stopping me from getting one.

[Akua_A]

Hi @jimboy56,

We are glad to see out team was able to help with your remote query. Please do not hesitate to contact us if you need any further help and we will be happy to assist.

Thanks,