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Wrong local news

sarahcole
Joining in

as of Monday morning i noticed im getting the wrong local news when watching channel 101 it should be look east but im getting points west. the tv guild lists look east as being on but it's still points west
don't think it's a bbc issue as im getting look east when watching via freeview

im in essex so i don't really want news from somewhere thats pretty much the other side of the county/200 miles away

1 REPLY 1

Akua_A
Forum Team
Forum Team

Hi @sarahcole 

Welcome to our community forums and thank you for your first posts.

Sorry to hear you are having issues with your local news being wrong. We can understand the inconvenience caused and we want to best help. Generally, the channel guide and the programming are set by the channel provider. Just to confirm, how long has this issue been longing for?  Does it persist after rebooting the TV box https://www.virginmedia.com/help/virgin-tv-restart-or-reset-your-box#tab2

Thanks,

Akua_A
Forum Team

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