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Virgin 360

Scallywolf
Tuning in

I have upgraded to Virgin 360 using the app and I have 2 TV boxes. Will I receive2 new TV remotes in the post?

1 ACCEPTED SOLUTION

Accepted Solutions

roy247
Superstar

Yes you should receive 2 360 remotes if both your boxes are V6 boxes, if one is a V6 and the other an old Tivo box then the Tivo box will be replaced with a 360 mini box and remote.

 

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6 REPLIES 6

roy247
Superstar

Yes you should receive 2 360 remotes if both your boxes are V6 boxes, if one is a V6 and the other an old Tivo box then the Tivo box will be replaced with a 360 mini box and remote.

 

Scallywolf
Tuning in

I have just upgraded to Virgin 360 via the app. I have 2 TV boxes, so will I automatically receive 2 new remotes?

japitts
Very Insightful Person
Very Insightful Person

@ScallywolfRoy247 has answered your query, in the post above yours.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Many thanks and very helpful.

They are both V6 boxes.

Hey Scallywolf,

Welcome back to the community and thanks for taking the time to post. We're glad to hear that the community could answer your question about your 360 upgrade 👍

Kind Regards,

Steven_L

All sorted now, thanks.

2 boxes received, installed and working fine.

A bit fiddly to install and had to switch the TV boxes on and off a couple of times before the remotes worked.