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Hi @peteb72
Have you used the /check-services/i function? You can also a run a test on your equipment from there.
If nothing is showing you could also try the automated Service Status number 0800 561 0061. This often gives details of more local issues down to postcode level.
Also, the TV channels are carried on muxes (like how freeview carry their channels)
Are any of the channels (which are on the same mux)shown in the picture below also affected, as if so that would seem to be a signal issue. Check all your cabling is firm and finger tight and free from kinks, especially the white coaxial cable.
Hi @peteb72
Have you used the /check-services/i function? You can also a run a test on your equipment from there.
If nothing is showing you could also try the automated Service Status number 0800 561 0061. This often gives details of more local issues down to postcode level.
Also, the TV channels are carried on muxes (like how freeview carry their channels)
Are any of the channels (which are on the same mux)shown in the picture below also affected, as if so that would seem to be a signal issue. Check all your cabling is firm and finger tight and free from kinks, especially the white coaxial cable.
