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TV issues

JCoffield
Just joined

Recently upgraded from an old tivo box and have had constant issues with the tv. The screen is green and other bright colours and the image is a mess. I've tried phoning to book a technician but because virgin says there isn't a fault on their end. I can't seem to speak to a human.

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2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

Hi JCoffield 

Have you tried a different HDMI cable? Or a different HDMI port?

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

Hey JCoffield,

Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your TV services at the moment. How are things looking at the moment, have you tried a different HDMI cable or port as newapollo suggested? If you have tried that and you're still having issues, please let us know and we can assist further from here.

Kind Regards,

Steven_L