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TV Box 360 not delivered

Viethan
Joining in

a month ago - last edited a month ago

I signed up to Virgin Media on 13th August. I received the wifi hub on 16th August however I have not received the 360 TV box. 

I spoke to someone in a call centre on Saturday, they said that the box would be delivered on Tuesday. There was no delivery. I then spoke to someone Tuesday who said it would be delivered within 48 hours and I would be contacted by Yodel - I have not heard anything from them. How can I get the TV box delivered? 

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Ayisha_B
Forum Team
Forum Team

4 weeks ago

Hi @Viethan 👋

A warm welcome to our Community Forums and thanks for your post. 

I'm going to pop you a PM 📩 now so I can advise further.

Speak soon 🙂

Ayisha_B
Forum Team

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