Re: OOPs. we couldn’t connect to Virgin box1
Hi there, I'm having exactly the same problem, when I try to access a recording from the main 360 box to watch on the mini box. It came up with OOPs. We couldn’t connect to Virgin TV 1. I called out ...
Forum Discussion
Hi Daniel, there are no obvios error codes showing on the screen. Is there anywhere else to look for stored error codes?
Hi KTBATH, thank you for your response.
They would normally be very visible and if you ever get any, you can enter them here.
In order to look into this for you further, we'll send you a private message on here.
Look out for the envelope in the top right-hand corner. If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.
Regards,
DanielDid this ever get resolved? I have exactly the same issue. Second box cannot play recordings from first 360 box. Usual a factory reset does it but that no longer works.
- Steven_L
Forum Team
Hey Tyronv,
Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with your TV service at the moment. I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L
