Inverbertie
3 months agoJoining in
OOPs. we couldn’t connect to Virgin box1
Similar to the numerous posts I have read on line, we are experiencing the same problem. Programs recoded on box 1 play back ok. Recordings recorded on box 2 or 3 do not play back and give the message - OOPs. we couldn't connect to virgin box 1. Same happens when we try to watch something that has been recorded via box 1 back through box 2 or 3.
Any ideas or suggestions to resolve please (we have tried all of the previously advised steps, checking cables, not having eco setting etc).