Connecting to virgin
Hi I’ve just got my virgin media kit and have set it up but the only thing in my house for connection is to wires together with screw bits on end. Why is there two and how can I use it??
Daniel_Et wrote:Hi shellydy👋Thank you for your post and welcome to the Virgin Media Community 😀
If you could please share some photos to clarify what you mean exactly, that'd be much appreciated.
Regards,
Danielmaybe sharing knowledge would help or do you not have a clue so kick the can down the road - whilst photos will help what the user describes is sky shotgun cable - when fitted assuming there was a VM cable they cut and removed that to feed their cable through the existing hole - just as VM do when the install is the other way round
so to the OP - search for an external VM wall box - usually brown or grey and follow any cables from it inside and see if there are any in other places or if as suspected shy have done their usual trick and cut it
there you go Daniel a more complete and [i suggest] helpful answer rather than the stock one you gave
